PATRICK E.
LUJAN
AZ, CA, CO, IL, NV, OR, UT, WA ONLY.
patrick.lujan@bennu.com
OVERVIEW:Enterprise,
solutions architect and technical project manager specializing in the design,
development, implementation and delivery of distributed client/server and
n-tier Business Process Management, Case Management and Enterprise Content
Management solutions.
TECHNICAL EXPERIENCE
|
IBM
|
IBM BPM
7.5.1, 8.x
IBM Case
Foundation (FileNet P8 Content Process Engine) 5.2.x, 5.0, 4.5.x, 4.x,
3.5.x, 2.0.x
IBM Case
Manager 5.x
IBM Content
Navigator 2.0.x
IBM FileNet
Application Engine (Workplace) 4.0.x, Workplace XT 1.1.x
IBM
Enterprise Records 5.x, 4.x
Process
Analyzer, Process Simulator, Business Activity Monitor
IBM Content
Collector 3.0.x, 2.x, Email Manager 4.x
IBM Datacap 8.x
Image
Services 4.x, IMS 3.x, Web Services, Open Client
|
|
Pega Systems
|
PegaPRPC
7.x, 6.x, 5.x
|
|
TLA, Acronym
Cornucopia
|
JavaScript,
AJAX, JQuery, CSS, HTML 5
|
|
Web/App
Servers
|
IBM
WebSphere 6.x, 7.x, 8.x, Red Hat JBoss, Microsoft IIS, Jakarta Tomcat, BEA
WebLogic
|
|
Microsoft
.NET
|
.NET
framework 4.5/4.0/3.5/3.0/2.0/1.x, ASP.NET, ADO.NET
|
|
J(2)EE
|
JSF, JSP,
JSON, DOJO
|
|
Operating
Systems
|
Windows
Server 200x, Linux (RHEL/Fedora, SLES/SuSE, Ubuntu), AIX, Solaris
|
|
Data Bases
|
MS SQL
Server 200x. Oracle 11g, 10g, 9i, 8i. DB2 9.x/10.x
|
|
Languages
|
C#, Java
|
|
IDEs
|
Microsoft
Visual Studio 20nn, Eclipse, NetBeans, IBM RAD/WSAD
|
|
Project
Management
|
Agile
(Scrum, XP), PMI, RUP, Waterfall
|
PROFESSIONAL EXPERIENCE
Boulder County, Boulder CO, 09/2014 – 05/2015
· IBM Content Foundation (IBM FileNet P8) 5.1 > 5.2
infrastructure upgrades (DEV, PROD)
o Content Engine, Process Engine > Content
Process Engine
o Content Search Services
o Application Engine (Workplace), Workplace XT,
IBM Content Navigator
o IBM Enterprise Records
· SSO Implementations
o IBM Content Navigator 2.0.3 – WebSphere,
SPNEGO
o IBM Content Foundation, Content Process Engine
5.2.1 – WebSphere, Kerberos
§ ASP.NET 4.5, C# code-behind, client
application for Health and Human Services division, custom WSI access to CPE
via SSO over Kerberos.
· Customized “Lunch ‘n Learn” curriculum –
Records Management, Systems Administration, Troubleshooting
· Technical Assessment and Recommendations
o Taxonomy – object stores, document classes,
entry and search templates, property templates
o Security
o Infrastructure – performance, stability,
scalability
HSBC
Bank North America, Chicago, IL – 08/2012 –
08/2014
FileNet Systems/Solutions Architect
·
Evergreening
o
Migrate
existing 4.5.1 environments from WebSphere 6.1.0.33 to 7.0.0.21 on VMware
ESX.
o
P8 3.5.2.x,
4.5.1.x > 5.2.x migration – Work with IBM Lab Services as for migrating
existing 3.5.x, 4.5.1 environments data, applications swing to new 5.2.x
infrastructure on RHEL 6, Oracle 11g, WAS 8 golden stack.
·
JADs (use
cases, agenda)
o
Imaging and
Workflow (IAW) Process Engine application migration P8 3.5.x > P8 4.5.1.x
o
Image
Services 4.x migration to IBM Case Foundation 5.2
o
FileNet
4.5.x > 5.2.x migration, platform consolidation
·
Documentation,
Training and Mentoring
o
P8 best
practices – security, metadata design (object stores, document class
definitions, foldering, property templates), workflow design/process
definition, high availability, scalability, capacity planning.
o
P8 5.x
installation runbooks
o
Enterprise
Content Management (ECM) System Monitor (FileNet System Monitor)
o
IBM Content
Collector (configuration, task routes)
CenterPoint
Energy (CPN), Houston, TX - 10/2011 – 03/2013
FileNet
Systems/Solutions Architect, Technical Lead
·
Review
enterprise taxonomy, file plan and retention scheduled received from CNP
legal department. Advise CNP IT on how best to represent the plan in
FileNet P8 Records Mgr and Content Mgr (object store design, document
classes, etc.)
·
Architectural
strategy for migrating content off of legacy Image Services and on to FileNet
P8 with methodology including steps and considerations for performing the
migration.
·
Client-designated
technical lead for the CNP IT FileNet Team. Mentoring, knowledge transfer,
team lead for
o
Server
infrastructure upgrades
o
Application
design, development, testing and production implementation
§
WorkplaceXT,
AE/Workplace Java cert upgrades (1.1.3->1.4.13 XT, 4.0.2.5->4.0.2.13
AE)
§
Records
Manager 4.5.002 -> RM 4.5.1
§
Legacy
Image Services, FileNet P8 Oracle tablespace isolation for high availability
§
Input
Capture
·
FileNet
Capture Professional 5.2.1
·
IBM Content
Collector 2.2
o
File system
ingestion
o
SharePoint
ingestion
§
IBM FileNet
Connector for Microsoft SharePoint Web Parts
o
P8 best
practices – security, metadata design (object stores, document class
definitions, foldering, property templates), workflow design/process
definition.
·
JAD
Facilitation – agenda, user stories/use cases, time-boxing, facilitator for
the CNP enterprise-wide records management initiative.
·
Records
Management automation patterns for delayed document declaration utilizing
Process Engine workflow declaration via RM_Operations component
integrator. ~180M records/year.
·
Application
design, development, delivery:
o
Treasury
Records Management
o
Human
Resources Disability Management
o
Facilities
Management (SharePoint integration)
o
Pipeline
(SharePoint integration)
State
of Texas Teachers Retirement System (TRS), Austin, TX - 7/2011 – 4/2012
FileNet
Systems/Solutions Architect
·
Assessment
of X-base based retention schedule and vault inventory processes, key reports
used, and current implementation strategy for FileNet P8 Records
Manager. Export and translation of same material to FileNet Records
Manager file plan, record categories, retention schedules, dispositions,
marker box record declarations.
·
Recommendations
for best practices to be used in the implementation.
·
Risk
mitigation of potential difficulties likely to be encountered with the
implementation strategy.
·
Evaluation
of current P8 Records Manager configuration confirming validity of the
approach and/or recommendations for superior alternatives to X-base based
reporting systems.
· Mentoring & guidance to TRS staff (MDS & IT) on
best practices in implementing P8 Records Manager.
Centene
Corporation, St. Louis, MO - 9/2011 – 11/2011
FileNet
Systems Architect
· FileNet P8 5.0 Content Manager (Content Engine, Process
Engine, Application Engine) installation and configuration on Red Hat
Enteprise Linux 5.3, Oracle 11g R2, JBoss EAP 5.1 and Microsoft Active
Directory.
American
Home Mortgage Services, Inc. (AHMSI), Coppell, TX - 6/2011 – 9/2011
FileNet
Systems Architect
· FileNet Image Services 4.0 SP5 on Windows Enterprise
Server 2000 and SQL Enterprise Server 2000 to Image Services 4.1.2.11 on
Windows Server 2008 R2 Enterprise, SQL Server 2008 Enterprise on VMware ESX
4.1
· Migrate FileNet IS 4.0.5 MKF datasets (PermDB, SecDB,
TransDB) to target environment using MKF tools.
· SQL Server Integration Services (SSIS) ETL package to
migrate IS 4.0.5 IndexDB database contents to IS 4.1.2.x database schema.
· Runbook documentation for all tools, utilities, usage,
etc. for the above processes.
· Client systems administration training,
mentoring for client IT personnel.
The
Church of Jesus Christ of Latter Day Saints, Salt Lake City, UT - 11/2010
– 8/2011
FileNet
Systems/Solutions Architect
· FileNet P8 4.5.1 installation on SuSE Linux Enterprise
Server 10.3, Oracle 11g, WebSphere 7.0.0.11 in a highly available, clustered
environment
o
Content
Engine
o
Process
Engine
o
Application
Engine
o
WorkplaceXT
o
Records
Manager
§
File plan
design, development and implementation
§
Records Mgt
Lunch ‘n Learn curriculum and sessions with LDS infrastructure and Church
History Records Management teams.
o
IBM Content
Collector
§
Reference
app demonstrating file system ingestion
o
IBM
Classification Module
§
Reference
app demonstrating CM, RM integration
o
IBM Content
Integrator
§
Reference
app demonstrating Sharepoint, P8 connectors
· FileNet P8 (CM, RM) system administration, application
design best practices and mentoring
·
Post-production
installation assessment of environment configuration for performance
optimization
Travelers
Insurance, Hartford, CT – 12/2008 – 12/2010
FileNet
Systems/Solutions Architect
· Systems and solutions architect for the Operations,
Architecture and Infrastructure systems (OAI-sys) Document Management Output
group. DMO group is infrastructure admin and support for IBM FileNet P8
3.5.x, 4.x, 4.5.x, IS 4.x and PegaPRPC 5.4 SP2, 5.5 SP1.
o
FileNet
Forum (Center of Excellence) lead; orchestrate OAI-sys and Travelers
Enterprise Architecture group initiatives for developing best practices,
implementing standards and governance for:
§
Process
Engine – process design, workflow patterns, BPM APIs (Java, .NET)
§
Content
Engine – object store structures, CM APIs (Java, .NET)
§
Application
Engine – Workplace, eForms for P8 Workplace, WorkplaceXT
§
Systems
Administration
·
Content
Engine – backup and restore, object stores, audit logging and tracing,
caching
·
Process
Engine – queues (ISI, conductor), event logging and pruning, vwtool
·
Application
Engine – logs, component manager
o
DMO systems
architect for
§
Document
Management (FileNet P8, IS), Business Process Management (Pega, FileNet),
Document Composition (Skywire), Enterprise Search (Verity) reference
architectures to support service designs for enterprise implementation of
Hewlett-Packard Service Manager (HPSM)
§
FileNet P8
Infrastructure initiatives
·
SQL 2000
-> 2005 upgrade (five environments)
·
P8 4.0
-> 4.5 upgrade (five environments)
·
P8 3.5
-> 4.5 application migration
·
P8 domain
consolidation (single, centralized infrastructure)
·
WebSphere
Migration (WebSphere/Windows Server 2003 -> JBOSS/Linux)
·
VMWare ESX
3.5 server consolidation and virtualization of P8 environments
§ High availability configuration (3DNS, BigIP) for P8 engine
clustering
§ Capacity Planning (SCOUT input from IS perf_mon and P8
FSM)
§ Performance Monitoring and Troubleshooting (FSM)
§ Configuration Management
·
Draft and
implement best practices procedures for Content Engine Enterprise Manager and
Process Engine Process Configuration Console export and import manifests
from/to source/target object stores and isolated regions.
·
Best
practices for system patching and maintenance.
o
Service
definitions and reference architectures defined and documents for DMO
portfolio service offerings.
o
Enterprise
Taxonomy – Protégé ontology editor, physical implementation into CE object
store folders, document classes, custom objects
o
Interview
candidates for OAI-sys and line of business applications, recommending
candidates for project roles.
o
Weekly
Lunch ‘n Learn sessions for OAI-sys personnel with custom curriculums for P8
core (CE, PE, AE), P8 expansion products (PA, PS, BAM), advanced IS
administration, Email Manager, Records Manager, IBM Content Collector.
o
Customized
5 day FileNet P8 4.5.1 ILT/ILO training class for CE, PE and WorkplaceXT.
o
PegaPRPC
stylesheets definition for enterprise web branding standard for Pega
developed apps.
o
Annual
budgetary review process – project identification, prioritization, sizing,
planning and estimating
Avrio
Corporation, El Segundo, CA - 01/2008 – 01/2009
FileNet
Application Technical Lead
· Application Technical Lead for the ABM (end-client)
Transform project. Transform integrates FileNet P8 4.0 to JD Edwards
8.12 CRM for HR provisioning and Finance ERP.
o
Document,
install, configure and support FileNet P8 Content Engine 4.0.1-001, Process
Engine 4.0.2, Application Engine 4.0.1-002, eForms for P8 Workplace
4.0.1-002, Process Analyzer 4.0.0-003 and Business Activity Monitor 3.6.0-001
on Windows Server 2003 R2, SP2, SQL Server 2005 and 2000 Enterprise and
WebSphere Application Server 6.0.2.13.
o
Application
support and troubleshooting for Avrio development team and offshore
development partner.
o
Draft
System Architecture Document for P8 implementation for review and approval by
ABM end-client and IBM Global Services partner.
o
Draft
disaster recovery plan for system failover to secondary IBM operations center
o
Requirements
elicitation, specification, design, development, testing and implementation
for Business Activity Monitor.
· Document, install and configure FileNet Image Services
4.1.1, Web Services 4.0.2 and Open Client 4.0.2 w/SQL 2005 SP2 in VMWare ESX
3.0 environment for San Bernardino County.
· Document, install and configure FileNet P8 3.5.x (CE, PE,
AE, RE, PA) for MedImpact, San Diego CA.
· Document, install and configure FileNet P8 4.0.x (CE, PE, AE)
for Administrative Office of the Courts (AOC), California State Court.
o
Solaris 10
o
Oracle 10g
o
JBoss 4.0.5
· FileNet P8 3.5.1-00x upgrades, installs for multiple Avrio
clients WA, OH and CA
· Task order definition and sizing for all client upgrades
and installs
HSBC Bank North America, Chicago,
IL - 08/2007 – 12/2007
FileNet
Solutions Architect
· Content Management architect for the Mettawa
Project. Mettawa is a new 444,000’ facility for HSBC’s North American
headquarters.
o
Draft use
cases, JAD agenda and time box for JAD session with primary business units
(9/104) representatives occupying the new headquarters for FileNet P8 4.0
Content Manager functionality.
o
Facilitate
JAD and document Business Requirements Document (BRD) for client approval.
o
Install
FileNet P8 4.0 Proof of Concept (POC) and Mettawa production environments.
o
Draft
detailed P8 4.0 installation instructions for P8 on Solaris 9 with WebSphere
Application Server 6.1 and CE, PE databases on Oracle 10g for environment
prep by HSBC Technology Services (HTS) eTech (WebSphere), database and server
support groups.
· Governance
o
Draft P8
4.0 Content Manager Enterprise Reference Architecture logical reference model
for approval by HTS management for newly formed Document Management Systems
(DMS) group.
o
Draft P8
4.0 Content Manager governance document for approval by HTS management for
DMS.
Key
Bank, Albany, NY - 02/2007 – 08/2007
FileNet
COE Lead Architect
· FileNet Architect for the Key Technology Services FileNet
Center of Excellence – lessons learnt and best practices formalized and
standardized into a methodology and framework.
· Governance
o
Project
oversight for projects’ architecture, design, development and implementation.
o
Issued best
practices standards for content object models and Content Engine document
class, folder and custom object implementation; process design and
improvement; analytics and reporting; system administration performance
monitoring and troubleshooting.
· Support
o
FileNet
mentoring to Document and Content Management (DCM) administrative staff.
o
Support
eleven in-flight FileNet application delivery teams – best practices, code
troubleshooting
o
Assist Key
Document and Content Management (DCM) group with DR planning and testing,
capacity planning, and performance monitoring and troubleshooting.
o
Project
support for migration of Content Engine export manifests and Process Engine
workspace data from development environment through integration, user
acceptance and performance test environments to production.
· Designed “Quick Start” initiative for ECM storage and
retrieval.
Sun
Trust Bank, Atlanta, GA - 03/2006 – 08/2006
FileNet
Architect
· FileNet Architect for the Implementation Management
Treasury Systems (IMTS) Refresh initiative. IMTS replaces client/server
legacy treasury system and provides a BPM solution for all SunTrust treasury
personnel utilizing FileNet P8 3.5.1.
· Developed Architectural Strategy blueprint for BPM,
including workflow patterns, legacy interface and external interface to
Salesforce.com utilizing P8 Process Engine web services.
· JAD facilitator for Treasury Management Office, Customer
Support Services, Treasury Implementation Processors and Operations personnel
requirements elicitation.
· Demand Management Conceptual Design for executive steering
committee, including sizing efforts and budget.
· Technical design for IMTS first release implementation on
WebSphere Application Server 6.0 with FileNet P8 – presentation, business
logic and data tier patterns for FileNet BPM best practices on J2EE.
· Agile ScrumMaster for first two Sprints of IMTS
application delivery, including technical mentoring of on-shore and IGSI (IBM
Global Services India) off-shore developers.
· IMTS Project Plan WBS for 20,000 man hours effort –
deliverables, milestones.
·
FileNet P8
application architect on SunTrust FileNet Center of Excellence.
Hennepin
County, Minneapolis, MN - 10/2005 – 04/2006
FileNet
Architect
· FileNet Architect for the Electronic Case File (ECF)
initiative at Hennepin Human Services Public Health Department. ECF
provides core workflow functionality across all HSPHD service areas and a
single, shared, accessible electronic file system for all clients utilizing
FileNet P8 3.5 and Business Process Framework 1.6.
· Developed Architectural Strategy blueprint for ECM/BPM
Enterprise Reference Architecture.
· Design and test-driven JSP development with Rational
Application Developer 6.0 of the Contract Management System (CMS). CMS
implements P8 3.5 and Business Process Framework to automate Hennepin’s
procurement system processes with external vendors.
· Drafted use cases, agenda and timebox for ECF Joint
Application Design sessions.
· Document inventory and taxonomy for input capture indexing
schema, retrieval and workflow routing; derive logical reference model for
incorporation into architectural strategy and as input to J2EE physical
instance framework.
· Assisted and advised Hennepin County IT staff with
methodologies and tools for requirements elicitation, requirements
specification, design description, coding standards, software configuration
management.
· Network diagram, project plan and initial Work Breakdown
Structure (WBS) for ECF iterations (7) to project delivery.
MCI,
Denver CO – 05/2005 – 08/2005
·
Application
design and test-driven ASP.NET development with Visual Basic .NET
code-behinds of the HR Self Service image search, retrieve, view and print
application. HR Self Service securely integrates to MCI’s Siteminder
TeamNet site via SHA1 encryption over SSL, remitting document query
information with FileNet document class index values and web image hyperlinks
on FileNet Open Client 3.2/IDM Web Services 3.2.
·
Draft and
execute unit, system and integration test plans. Draft implementation
plan.
New
York Life Insurance, Sleepy Hollow NYFileNet Architect(01/05-04/05)
·
FileNet
architect for the Service Center Automated Workflow (SCAWF) project at
NYL. SCAWF electronically routes service requests received in any
medium to appropriate customer service analysts for processing.
·
Facilitate
design JADs and draft UML activity diagrams for web layer and business object
layer (including business controller and FileNet Interface) of Second-Level
Indexing (SLI) release of SCAWF.
·
Facilitate
code walkthroughs.
·
Software
Design Description for FileNet Process Configuration Console (PCC) and
Process Designer queue and workflow map expansion to enable SLI and Release
Batch functionality.
·
CRC
noun-verb vocabulary development for a FileNet P8 J2EE framework, including
business delegates and façade.
Allstate
Insurance, Northbrook ILFileNet Architect(12/02 – 12/04)
·
Draft
architectural strategy for Claim Technology Services (CTS) document
management (DM) initiative. Strategy provides blueprint for iterative,
incremental propagation of over 600 document types to 16,000 users in 140
Allstate Market Claims Office (MCO) locations nationwide, 180M pages/year
throughout Allstate Property and Casualty Claims Organization (P-CCSO).
·
Requirements
elicitation for network topology requirements in a distributed imaging
environment
·
FileNet
SCOUT modeling tool usage for IDMIS, IDMCS, cache, eProcess and Panagon web
server locations and configuration in national data centers, and centralized
document capture in Allstate mailroom operations.
·
Reviews of
architectural strategy with Allstate Technical Architecture Group (TAG), CTS
Architecture Review Board (ARB) and Enterprise Document Management (EDM)
group.
·
CMM Level 2
configuration manager for Proof of Concept (POC) and second X2 iteration of
DM initiative.
·
Demand
Management conceptual designs for POC and X2 iterations to provide
implementation alternatives for review and budgeting by Project Management
Office (PMO).
·
Technical
design for POC Advanced Search and Query Results module, including web,
emissary, executant and data access (DAL) layers for Allstate .NET framework.
·
Moderate
code design reviews for other developers’ modules.
·
Draft smoke
test plan for all POC functional testing. Execute smoke test plan test
conditions and log incidents via Mercury Interactive Test Director 6.0.
Assign defects and e-mail to responsible developer via Test Director.
·
Derive
Claims organization document taxonomy for automated document capture, FileNet
document class AND workflow routing definition.
·
Access 2002
web-enabled DB of document taxonomy for Six Sigma “what if” capabilities of
document acquisition volumetrics and sizing to Claims organization PMO.
·
Cross-team
collaboration with Enterprise Technology Services (ETS) Document Management
Workflow group for FileNet IM cache management projections for all Claims
projects.
Transition to Allstate Protection Technology (APT) Protection
Architecture group as a Claims application architect
·
Architect
for Enterprise Solutions Center technical evaluation of FileNet P8 3.0 BPM,
ECM and A2A enterprise capabilities. High document volume, high
workflow transaction stress testing of Image Manager and Content Manager
servers on IBM clustered P570 WebSphere Application Server 6.0 and Windows
2003 server environment.
·
Collaborate
with Enterprise Technology Services (ETS) personnel on TPT (stress/load) test
plan utilizing Mercury Interactive LoadRunner for high volume test.
·
Protection
Architecture representative to Allstate Enterprise Reference Architecture
(ERA) initiatives for ECM, BPM and Image Processing Center consolidation work
streams of enterprise document strategy initiative.
CERTIFICATIONS
IBM Case Manager Solution Design Technical
Mastery Test v1 (P2070-042), Jun ‘15
IBM Case Manager Product Fundamentals Technical
Mastery Test v1 ( P2070-041), Jun ’15
Mastery: IBM FileNet P8 System Implementation
Technical Mastery Test v1, Jan ‘15
Mastery: IBM FileNet P8 Product Fundamentals
Technical Professional v1, Oct ‘14
FileNet Certified Professional FileNet P8 5.0
Installation, Sep ‘11
FileNet Certified Professional IBM FileNet BPM
Process Design 4.0 (F021G), June ‘08
IBM FileNet FCP Content Manager-Product Technical
Support 4.0, July 2008
IBM FileNet FCP Business Process Manager-Product
Technical Support 4.0, July 2008
·
FileNet
Certified Professional P8 4.0 BPM Administration Add-On (F007G), May ‘08
·
FileNet
Certified Professional P8 4.0 Content Manager-Administrator 4.0 (F002G), May
‘08
·
IBM FileNet
FCP Forms Manager-Administrator 4.0
FileNet Certified Professional Image Services 4.x
Installation (F135G), Apr ‘08
FileNet Certified Professional FileNet P8 4.0
Installation (F001G), Dec ‘07
Certified Document Imaging Architect, Computer
Technologies Industry Assoc., Sep ‘96
TECHNICAL TRAINING
Introduction to IBM Content Navigator 2.0 - WBT (F205), Jun ‘14
F2129 IBM Case Manager 5.2: Build and Migrate a Solution, May ‘ 14
F2110 IBM FileNet P8 Platform 5.2 Installation, Dec ‘13
IBM Business Process Development 8.0 with Process Designer and
Integration Designer, May ‘13
Protégé-OWL, Mar ‘13
IBM DataCap TaskMaster 8.1 Administration, Feb
‘13
Process Implementation II with IBM Business
Process Manager V7.5.1, Aug ‘12
FileNet System Monitor, May ‘12
IBM Advanced Case Manager (ACM) Installation, Sep
‘11
FileNet P8 5.0 Installation, Sep ‘11
IBM Content Collector, eDiscovery Manager and
Analyzer, Jun '10
Pega Methodology Essentials, Apr ‘10
PegaPRPC Systems Administration, Jan ‘09
Pega Boot Camp, Aug ‘09
Pega Fast Track to PRPC, Jul ‘09
PegaPRPC (Pega RULES Process Commander) Business
Architect Essentials, Jul ‘09
IBM FileNet BPM Process Design 4.0 (F021G), June
‘08
P8 4.0 BPM Administration Add-On (F007G), May ‘08
P8 4.0 Administration (F002G), May ‘08
IBM FileNet IS Installation, Apr ‘08
FileNet P8 4.0 Installation, Dec ‘07
FileNet Web Services Programming, FileNet
Corporation, Dec ‘04
FileNet P8 Performance and Configuration, FileNet
Corporation, Aug ‘04
FileNet P8 Process Analyzer and Simulator, FileNet
Corporation, Aug ‘04
FileNet P8 Process Design, FileNet Corporation,
Jun ‘04
FileNet P8 Installation 3.x, FileNet Corporation,
May ‘04
FileNet P8 Foundation, FileNet Corporation, Apr
‘04